Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy.

30-Day Free Returns:

You can return your item within 30 days of receiving it. To be eligible for a return, the product must be unused, in its original condition, and with all tags attached.

How to Initiate a Return:

  • Contact us within 30 days of receiving your product.
  • Provide your order number and reason for the return.
  • We will guide you through the return process, including how to package the return and providing a prepaid return label.

Damaged Products:

If your product arrives damaged, please contact us within 7 days of receiving it. We will assist you in resolving the issue promptly.

Refund Process:

Once we receive your returned item and verify its condition, we will process your refund to the original payment method. Please allow 5-7 business days for the refund to reflect in your account.

Return Shipping Costs:

We provide a prepaid return label, and the return shipping cost is covered by us.

Contact Us:

If you have any questions, please contact us at YIZHONCO@gmail.com . You can also reach us by phone or through our online customer service.

Frequently Asked Questions (FAQ):

  • How will I know if my return has been received?
    We will notify you via email once we have received your return.
  • What if I didn't receive a prepaid return label?
    Please contact us immediately, and we will resend the return label.

Thank you for shopping with us! Your satisfaction is our top priority.